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Perfomance Protective Covers
Whether you have a fitment question, need help with your order, or just want to show off your install, we want to hear from you. Use the contact form on this page or email us directly at info@novigodesigns.com, and a real person will get back to you.
Not sure which mask fits your vehicle, or want to know more about materials and construction? Send us a general inquiry, and we'll point you in the right direction.
If you're having trouble getting your NoviStretch cover seated correctly or want guidance before your first install, reach out. Most issues resolve quickly with a simple tip or reference to our installation guides.
All NoviStretch products carry a one-year limited warranty against material and workmanship defects. If something isn't right, contact us, and we'll walk you through the process. For returns, please review our Shipping & Returns Policy before reaching out so we can resolve things as quickly as possible.
Got a great shot of your car or bike with a NoviStretch mask on? We'd love to feature it. Submit your photo through the contact form using the "Submit A Photo" reason, and you may see it in our customer gallery page. No professional photography required, real installs on real vehicles are exactly what other customers want to see.
Are you a retailer, detailer, or automotive accessory shop interested in carrying NoviStretch products? Select "Wholesale" in the contact form, and our team will follow up with information on pricing, minimum orders, and available fitments.
To help us get back to you with the most useful answer, include as much detail as you can: your vehicle's year, make, model, and trim; your order number if you have one; and a description of your question or issue. For photo submissions, attach your image directly to the email at info@novigodesigns.com for the fastest processing.
Many common questions are already answered across the site. Before reaching out, these pages may save you time:
Our FAQ page covers installation, paint safety, weather use, overheating concerns, license plate fitment, and warranty details. Our Installation Guides walk through the step-by-step process for each vehicle. Our Shipping & Returns Policy outlines timelines, eligibility, and how to initiate a return. Our Warranty Information page explains what's covered, for how long, and what the process looks like.
We aim to respond to all inquiries within one business day. Messages sent over the weekend are typically answered the following Monday.
The contact form on this page is the fastest way to reach the right team member, since the reason dropdown routes your message directly to the appropriate team member. You can also email info@novigodesigns.com for any inquiries.
Phone support is not currently listed, but the contact form and email are monitored closely during business hours, and responses are prompt.
Select "Submit A Photo" in the contact form dropdown, include your vehicle details in the message, and either attach the image to the form or email it directly to info@novigodesigns.com.
Have your order number, the date of purchase, and a clear description or photo of the issue ready. This helps us verify your coverage and resolve the claim as quickly as possible.
Absolutely. That's one of the most common reasons customers reach out. Include your vehicle's year, make, model, and trim in your message, and we'll confirm the correct fit or direct you to the right product page.
Yes. Select "Wholesale" in the contact form's reason dropdown. NoviStretch works with automotive retailers, detailing shops, and accessory dealers. Our team will respond with wholesale terms and available inventory.
Select "Returns" in the form and include your order number and the reason for the return. Reviewing the Shipping & Returns Policy first will help set expectations on eligibility and timelines.
